Return & Refund Policy

Eligibility

• Items must be unworn, unused, and in original condition with tags and packaging.
• Returns or exchanges must be initiated within 7 days of delivery.
• For hygiene reasons, select categories may be non-returnable; see product page notes.

Refunds are typically processed within 7 to 10 working days after we receive and inspect your returned item. Your bank or payment provider may take additional time to post the refund to your account.

• Inside Dhaka: Typical delivery 5 days.
• Outside Dhaka: Typical delivery 10 days.

How to Start a Return

1. Contact us at scorso.manager@gmail.com with your order number and reason.
2. We will provide return instructions and the return address.
3. Once received and inspected, we will notify you of approval and process your refund or exchange.

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund as appropriate.

Third-Party Advertisements & Data Sharing

We do not display third-party advertisements on our website. If any third-party advertisement is shown, it is solely under the merchant’s discretion and responsibility. If the merchant shares any customer information with any third party, the merchant assumes full responsibility for such sharing.